Reference
Assistant
The support assistant in the dashboard: ask it a question, read and close a conversation, or send the question to a person. Dashboard sessions only: a key may not use the assistant.
Operations
5 operations: 2 that read and 3 that change something. Every path is relative to the API base URL. Open one for its parameters, its response shape and the refusals it can answer.
| Endpoint | Scopes | Rate limit |
|---|---|---|
POST /assistant/conversations/{id}/close Close a conversation | assistant:use idempotency key | write, 120/min |
GET /assistant/conversations/current The conversation to resume | assistant:use | read, 600/min |
GET /assistant/conversations/{id} One conversation and its messages | assistant:use | read, 600/min |
POST /assistant/handoffs Ask a person | assistant:use idempotency key | write, 120/min |
POST /assistant/messages Ask the assistant | assistant:use idempotency key | expensive, 20/min |